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What to do when your account gets restricted

ScaleShield Guides · ~5 min read

A restriction feels like an emergency, but panicked actions make it worse. Work the process calmly.

Step by step

  1. Read the exact notice in Account Quality — it names the reason.
  2. Fix the underlying issue if there is one (a violating ad, a billing problem).
  3. Request review once and wait — repeated appeals rarely help and can hurt.
  4. Don’t thrash — avoid creating new accounts frantically from the same environment.
The hard truth: some restrictions don’t come back, no matter how clean your appeal. The winning move isn’t a perfect appeal — it’s having a replacement ready so you never stop spending.

Build for recovery, not just prevention

Serious operators assume bans will happen and plan for continuity: spread spend, keep spare capacity, and have a fast path to a fresh, warmed account.

Never wait on an appeal again

ScaleShield replaces downed accounts fast — unlimited, at no extra cost.

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